This award recognises an exceptional individual who has shown a high level of involvement and development within the sector or area of practice. We classify young practitioners as being under 30 years old and regulated by the SRA, CLC or CILEx.

In an unprecedented year both personally and professionally, attitudes toward mental health and wellbeing have been under the spotlight. With LawCare reporting a 9% increase in legal professionals contacting the charity for emotional support in 2020, this award recognises the firm who has placed staff welfare at the heart of their human resources effort.

This award recognises the firm or business that can demonstrate how a new innovative project or product (for example, business process and/or product or service) has positively impacted on the ability of the firm to do their job. This may be a procedural improvement, implementation of technology or an innovation that can demonstrate an improvement to the customer journey.

This award goes to a firm or legal supplier who has shown great initiative by implementing technology which has enhanced the efficiency, productivity, and effectiveness of their business, or demonstrated how their technology has delivered an exceptional customer experience.

Conveyancing matters can only reach timely completion when all parties work together towards a common goal. This award recognises those firms who can demonstrate how they work collaboratively with all parties across the transaction to deliver exceptional client service and satisfaction.

Conveyancing firms receive instructions from a variety of sources, panels, estate agents, mortgage brokers, builders and housing associations as well as direct from consumer. This individual should demonstrate an excellent conversion rate against target whilst intelligently managing the expectations and needs of their introducers balanced with the pressure on those delivering the conveyancing work.

Working from home and without colleagues has taken away one of the best channels of learning which is talking to senior colleagues over the desk and asking for help. Here we are looking for someone who has been on a journey of self-development and significantly grown as a result, making them more valuable to the business and their clients.

Legal secretaries often sit behind the scenes and do not get the recognition they deserve for the crucial support they give to colleagues and customers. We want to shine a light by finding the champions who smooth the inner workings of a conveyancing practice and make the home moving process happen for so many clients.

Both at times of drought, and when volumes of conveyancing enquiries are high, the quality of relationships with panel managers and the efficiency of their processes are critical to law firms running their businesses. This category recognises the panel management business that can demonstrate their support for their panel firms and the wider industry over the last 12 months.

This award looks at all aspects of how a firm or legal supplier promotes itself. This firm or legal supplier has shown that its use of marketing strategy has positively reached potential clients and increased the firm’s on and offline presence.

Covid-19 has forced more consumers online in their search for home moving services resulting in many firms focusing on a direct to consumer offering. This category recognises those firms that can successfully demonstrate how their direct to consumer offering positively impacts on their business now and moving forward.

Conveyancing firms have needed help, practical support and empathy during this unprecedented and busy period. Who within the legal supplier industry has risen to the challenge and delivered exceptional service and support to enable firms to continue trading and delivering client services?